![]() No SMS character limit – ultra long SMS will be broken into multiple messages.Send an SMS using Clicksend upon form submission.You can create any kind of alert you’d like. There’s much more you can do with this plugin. Collected your customers’ phone number? Send them a SMS confirming that their purchase was successful and provide more information regarding shipping & delivery.Ībove examples are just the tip of the iceberg.Wanna get notified of new sales? Want to follow up with new customers as soon as possilbe? Send yourself a SMS whenever you make a sale. Our multi-channel products are used by some of the biggest brands and smartest developers around the world Whether it’s transactional SMS messages at scale via API or multi-channel marketing campaigns using SMS, Email and Direct Mail via web app, ClickSend helps you get and stay closer to your customers and staff.using the Stripe or PayPal integration)? Here’s some ways This puts your customers at ease and lets them know that you’re working on fixing their problem.ĭo you use Ninja Forms to process payments (eg. ![]() Send a “support ticket received” confirmation SMS to your customers.This will boost your response time and improve customer happiness. Send a SMS alert to your support team whenever you get a new ticket.Improve customer supportĭo you use Ninja Forms for your customer support forms? Here are two ways this plugin can help you improve your support: This lets you follow up faster, thus converting more leads. Simply send yourself an SMS alert you get a new lead. At the same time, research from shows that 35–50% of sales go to the vendor that responds first.ĬlickSend SMS can help you boost your lead response time. There’s now an incredibly easy way to send SMS from WordPress, directly from any of your WordPress forms! Send SMS from WordPress from any WordPress form with ClickSend and Ninja Forms! Convert more leadsĪ 2011 study published in the Harvard Business Review reports that the average response time to inbound leads is 42 hours, which is incredibly slow. Unlike other types of notifications, 90% of SMS are read within the first three minutes of delivery and have an open rate approaching 100%. You can use any characters you want in all parts of our system (API, dashboard etc.).SMS is a powerful way to send notifications to yourself or to your customers. Yes, we support any characters with utf-8 character encoding. Open the Unicode SMS Settings and select 'Force non-unicode' Do you support non-english characters? As soon as you add an emoji to a message, the whole message is treated as a unicode message (see unicode character count tables above) Can I force only GSM characters? If the recipient network doesn't support them, they will be stripped out.Įmojis are counted as 2 unicode characters each. Yes you can, provided that the recipient network supports it. Note: Line breaks/carriage returns count as 2 characters. For example: If a message is longer than 6 message parts, it will be truncated (see below). The total SMS limit then becomes 153 characters per ‘part’ as the 7 characters are used up by invisible headers and footers which denote which part of the message is being sent (i.e. When a message is longer than 160 characters, this is referred to as a multi-part message as it contains multiple messages (or multiple-parts). The end user will see this as 1 long message on their handset. Longer messages are definitely possible, however please be aware that exceeding 160 characters will constitute a ‘second’ message. ( ).Ī standard SMS message has a maximum of 160 characters. Unicode message - If a message contains any characters that aren’t in the GSM 03.38 basic character set, the message type will be treated as unicode.Standard message - contains characters from the GSM Basic Character Set (see below).This link helps you calculate how many characters you can send in an SMS: How many characters can I send in an SMS?
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